I Don't Know How to Say This, But...

Stuck on how to broach a performance gap, a safety protocol breach or (shudder) even a hygiene issue? There are ways to turn what could be conversational minefields into an opportunity for mutual problem solving. Join us to practice techniques that help both you and the other person approach difficult topics with more groundedness and grace. (Bonus: Potentially useful at the Thanksgiving table, too...)

Learning objectives include: - Learn the language that triggers defensiveness - Practice a simple infrastructure for effective feedback - Craft requests and potential solutions that create a path to accountability